How Succeed Capital FX collects, uses, and protects personal information.
Effective for users of succeedcapitalfx.com and related Succeed Capital Ltd. services. This page summarises our privacy practices; review it alongside our Terms & Conditions.
This Privacy Policy explains how Succeed Capital FX (“we”, “us”, or “our”), operated by Succeed Capital Ltd. (No. 2026-01001), processes personal information when you visit succeedcapitalfx.com, use our client portal, or open a trading account with us.
Our registered office is at The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia. ZIP code: LC04 101
We may collect information you provide directly, information generated through your use of our services, and information from third parties where permitted by law.
Identity and contact data: name, email address, phone number, residential address, nationality, and date of birth.
Verification (KYC) data: government-issued photo ID, proof of address, and any supporting documents required for anti-money laundering (AML) and know-your-customer checks.
Financial and account data: funding method details, transaction history, trading activity, and account preferences.
Technical and usage data: IP address, browser type, device information, pages visited, and similar analytics needed to operate and secure the site.
We use personal data to create and manage your account, verify your identity, process deposits and withdrawals, provide trading platforms and support, meet legal and regulatory obligations, prevent fraud and abuse, and improve our products and website experience.
We may also send service-related communications (for example, security alerts or account notices). Marketing messages are sent only where permitted and you may opt out at any time.
As a financial services provider, we are required to collect and retain certain identity and transaction records to comply with applicable AML, sanctions, and client-protection rules. Failure to provide required information may mean we cannot open or continue an account.
Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
We do not sell your personal data. We may share information with service providers who help us operate the platform (for example, hosting, payment processing, identity verification, and support tools), with professional advisers, and with regulators or law enforcement when required by law.
Where we use third-party processors, we require appropriate confidentiality and security commitments consistent with this policy.
Your information may be processed in jurisdictions other than where you live, including where our servers, service providers, or group operations are located. We take steps designed to ensure transfers are protected in line with applicable data-protection standards.
We retain personal data only as long as needed for the purposes described above, including legal, accounting, and regulatory retention periods after an account is closed.
We apply technical and organisational measures intended to protect personal data against unauthorised access, loss, or alteration. No method of transmission or storage is completely secure; please contact us promptly if you suspect unauthorised use of your account.
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict certain processing of your personal data, or to object to processing and request data portability. Some requests may be limited where we must retain records for legal or regulatory reasons.
To exercise these rights, contact us at support@succeedcapitalfx.com. We may need to verify your identity before responding.
Succeed Capital Ltd. does not provide services for citizens/residents of the United States, Cuba, Iraq, Myanmar, North Korea, Sudan, United Arab Emirates, and India. Information on this site is not directed at residents in any country where distribution or use would be contrary to local law.
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of our services after changes take effect constitutes acceptance of the updated policy where permitted by law.
For privacy questions, email support@succeedcapitalfx.com or call +1 (758) 446-8325. You may also use our Contact page.
